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shipping options

FedEx® is our carrier of choice and recently granted us LOWER RATES because of our high volume. We are excited to pass these GREAT SAVINGS on to you! On average, our customers can now save $3 on FedEx Standard Overnight® shipping and $10 on FedEx 2-Day® shipping.*Choose FedEx Standard Overnight® or FedEx 2-Day® and Enjoy Your Savings Today!

*Savings amount will vary based on zones and other criteria. Please note: If shipping to a P.O. Box, you will need to select USPS as your shipping method.

SHIPPING OPTIONS AND THEIR DETAILS ARE LISTED BELOW. Choose the option that is right for you.

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FedEx Domestic Shipping
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FedEx Priority Overnight®

Next business day delivery by 10:30am to most areas and by noon, 4:30pm or 5pm to some rural areas. Delivery in 2 business days for certain shipments to and from Alaska and Hawaii. Available throughout all 50 states. Saturday delivery available for an additional charge.


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FedEx Standard Overnight®

Delivery the next business day in the afternoon by 3pm to most areas and by 4:30pm to some rural areas (by 8pm to residences). Available throughout all 50 states. (Hawaii outbound only)


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FedEx 2 Day®

Second business day delivery by 4:30pm to most areas (by 8pm to residences). Delivery in 3 business days for certain shipments to Alaska and Hawaii. Available throughout all 50 states.


FedEx International Shipping
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FedEx International First®

Delivery in 1, 2 or 3 business days to select postal codes in 20 countries, including Canada, China, Mexico and Japan. Delivery by 10am in 1 business day to Canada and by 11am in 1 business day to Mexico (2 business days for nondocument shipments to Mexico) Go to FedEx.com/internationalpackages and select FedEx International First® for a list of destination postal codes and ZIP coes served.


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FedEx International Priority®

Delivery typically in 1, 2 or 3 business days to more than 220 countries and territories. Reach major cities in Canada and Mexico typically in 1 business day. Go to FedEx.com/internationalpackages and select FedEx International Priority® for a list of destination postal codes and ZIP codes.


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Please Note - FedEx® will charge additional fees for COD packages, Saturday delivery, delivery to remote areas, and when a signature is required. See fees below, or call us for more information.

• FedEx DAS: $2.85 • FedEx Signature: $2.50 • FedEx Saturday Delivery: $16 • FedEx COD Fee: $14.50 • Residential: $5

FedEx® has a limit of $25,000 per package. Orders over $25,000 will be split.


usps shipping
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You must choose the USPS option if you are mailing to a PO box.

Priority Mail Express®

Priority Mail Express® is the quickest USPS mail service. It offers a money-back guarantee and overnight delivery to most US locations including PO Boxes, and 3-5 day guaranteed delivery for select international locations.

Benefits include: • Guaranteed overnight delivery to most locations in the US • Tracking Services • No Saturday delivery charges, no residential surcharges, no fuel surcharges • Insurance up to $100 included at no extra charge • Additional merchandise insurance up to $5,000 may be purchased


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Priority Mail®

Priority Mail is a 1 to 3 day shipping service that features one flat rate for delivery of a package or envelope to its destination. Orders under $300 and under one pound can be shipped by Priority Mail®. The service allows a maximum weight of 70 lbs. or less for each envelope or package.

Please Note: This option is NOT AVAILABLE for orders over $300.


ship with fees
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In an effort to better control transportation charges, Hoover & Strong offers our customers the ability to ship any requested order with an order that is already in-house, or in the process of being manufactured or shipped. To access this benefit, simply select, or request that your order be “Shipped With” another of your in-house order(s). Please be aware that all "Ship With" orders will incur a "Ship With" Transportation Fee of $7.95 per order.

For our Hoover Family Advantage Members, this fee is reduced to $3.95 on a one-time, per order basis. This represents a 50% savings to our most loyal customer base. If you are not yet a Hoover Family Advantage Member, we encourage you to call us at 800-759-9997 and talk to one of our representatives about becoming a member today.

If incurred, this fee will appear at the bottom of your invoice and be indicated as a "SHIP WITH" TRANSPORTATION FEE, totaling $7.95, or for our Hoover Family Advantage Members, $3.95.

Live in the Richmond, Virginia area? You may pick up your order at Hoover & Strong between the hours of 9:00 AM - 4:00 PM.


We believe in a responsible and transparent supply chain and do our part to offer products that live up to these values. We offer both recycled materials and responsibly sourced, newly mined materials so you can choose what fits best with your business objectives.