Hoover & Strong has been refining precious metals for over a century and we pride ourselves on utilizing environmentally-friendly refining techniques that always exceed federal, state and local environmental regulations. When you refine with Hoover & Strong, you are helping to protect our planet. All refined metals are recycled into our Harmony brand of 100% recycled mill and jewelry products.
We will offer you our Fair Market Assessment of your scrap material less a 5% processing charge (10% processing charge for silver).
Beware of Middlemen! - Local gold buying stores and coin dealers only pay a fraction of the metal value. They do not have the ability to determine all the metal present. They turn around and sell the metal to a professional refiner like Hoover & Strong to make a profit. Don’t sell your old jewelry and other scrap to a middleman when you can receive top dollar from Hoover & Strong!
*Our assessment is based on metal markets in conjunction with the quantity and quality of your material and analytical criteria. Markets are set on the day your refining is received. Gold, silver, platinum and palladium are payable at 100% of London PM Fix.
The majority of our shipments are received through the post office by registered or insured mail. You may ship your dental scrap to us in an envelope or a shipping box of your choice. YOU MUST INCLUDE a completed Refining Chain of Custody Form with your shipment. If you are unable to print the form, please include a letter with a contact name, company name, address, etc. You MUST include all the same information that is requested on the Refining Chain of Custody Form. This information will help expedite the processing of your shipment through our Refining Department.
PLEASE FOLLOW THESE GUIDELINES: Double plastic bag and seal your material securely. Place into a secure box along with the Refining Chain of Custody Form, or include a letter with all pertinent information (Make a copy of either for your records). Label the outside of your box clearly with your name and address. Address your shipment to: Hoover & Strong, 10700 Trade Rd., N. Chesterfield, VA 23236. Drop your package into any post office mailbox. All packages will come to our refining division.
If you use our FREE Shipping Label, stick the shipping label on the outside of your package and leave it with your FedEx driver or drop-off point.
FOR QUALIFYING CUSTOMERS: If you live in the continental United States, you qualify for FREE FedEx 2Day® Shipping for refining of your clean gold, platinum and palladium scrap. (Free shipping does NOT apply to silver scrap)
IMPORTANT NOTES: Free FedEx 2Day® Shipping is limited to $25 per package. The customer will incur charges for shipping charges over $25 per package and/or karat scrap sent that yields less than 1oz of Fine Gold, Platinum or Palladium. Free FedEx 2Day® Shipping is insured for $15,000 per package. In the event of loss, claims compensation is limited to 75% of customer estimated value. For high value packages ($15,000+), please contact customer service for an insured overnight label. We do not offer free shipping on silver scrap.
Refining with Hoover & Strong allows you to quickly and easily exchange your precious metal scrap for payment in cash or bullion and coins. It’s risk-free and your satisfaction is guaranteed.
PAYMENT WITHIN 48 HOURS! Upon the arrival of your shipment AND your approval of our ASSESSMENT*, you will receive payment by check within 48 hours! If you prefer, you may want your return in fine gold or silver bullion and coins. With gold more than doubling in value over the last 5 years, bullion has proven to be a reliable investment.
*Our fair payment offer is always subject to your approval. We guarantee to return your scrap if you are not completely satisfied.
Making you feel comfortable is important to us! Hoover & Strong has been in the refining business for over a century. Our commitment to providing our customers with honest and fair returns is the reason we are the industry leader in gold, silver, platinum and palladium refining! We aim to make your experience with us both pleasurable and satisfying so that you are always delighted with our service.
WE OFFER: Industry Leading Payouts | Quick Settlements Free Shipping | Payment in Cash, Bullion or Coin No Minimum Lot Size | Eco-Friendly Refining
A REFINING CHAIN OF CUSTODY FORM must be filled out and enclosed with your refining material to ensure we process your lot accurately. We ask that you complete the AML (Anti Money Laundering) portion of the form, but if you prefer not to do that, you must complete and submit the AML FORM.